Privacy Policy
Last updated: 1 November 2026
1. Introduction
MAZ Accounting & Taxation (referred to as "MAZ", "we", "our" or "us") is committed to protecting the privacy and confidentiality of the personal information entrusted to us.
We respect your right to privacy and take our responsibilities regarding the collection, use, storage and disclosure of personal information seriously.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, contact us, enquire about our services or engage us to provide accounting and taxation services.
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.
2. What Personal Information We Collect
The type of personal information we collect depends on how you interact with us and the services you require.
This may include:

• Personal identification information: Your name, date of birth, residential address and contact details.

• Contact information: Your email address, telephone number and business details.

• Financial information: Income, expenses, bank details, financial statements, assets, liabilities and other relevant financial records.

• Taxation information: Tax File Numbers (TFNs), tax returns, income statements, deductions and other information required to provide taxation services.

• Business information: Business names, ABNs, business structures, financial records and operational information.

• Website information: IP addresses, browser information, website activity, cookies and other technical information collected through your use of our website.

We only seek to collect information that is reasonably necessary for our business activities and the services we provide.
3. How We Collect Personal Information
We may collect personal information in several ways, including:

• Directly from you when you contact us by telephone, email or through our website enquiry form.

• When you engage us to provide accounting, taxation or business advisory services.

• Through documents, forms and financial records you provide to us.

• From authorised third parties, including the Australian Taxation Office (ATO), financial institutions and other professional advisers, where relevant and permitted.

• Automatically through your use of our website, including cookies and website analytics tools.

Where we collect personal information from third parties, we take reasonable steps to ensure that you are aware of the collection where required by law.
4. How We Use Personal Information
We collect and use personal information for purposes connected with our business operations and the services we provide, including:

• Responding to enquiries and providing information about our services.

• Providing accounting, bookkeeping and taxation services.

• Preparing and lodging tax returns, BAS and other relevant documents.

• Providing business advisory and financial guidance.

• Communicating with you about your services, appointments and obligations.

• Meeting legal, regulatory and professional obligations.

• Maintaining accurate business and client records.

• Improving our website and client experience.

We will not use your personal information for unrelated purposes unless you have consented or the use is otherwise permitted or required by law.
5. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to provide our services or meet our legal and professional obligations.
This may include sharing information with:

• The Australian Taxation Office (ATO).

• Relevant government agencies and regulatory authorities.

• Banks and financial institutions, where authorised or required.

• External accountants, auditors or professional advisers.

• Software providers and technology platforms used to operate our business.

• Third-party service providers who assist with secure document storage, communication, website hosting and business administration.

We do not sell or rent personal information to third parties.
We only disclose information where there is an appropriate business purpose, your authorisation or another lawful basis for doing so.
6. Storage and Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:

• Password-protected systems and accounts.

• Secure electronic document storage.

• Access restrictions on confidential information.

• Appropriate security measures across our business systems.

• Secure handling and disposal of records when they are no longer required.

While we take reasonable precautions to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including any applicable legal, regulatory and professional record-keeping requirements.
7. Website Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website traffic and enhance the visitor experience.
These technologies may collect information such as your browser type, device information, IP address, pages visited and time spent on our website.
We may use third-party analytics services to help us understand how visitors interact with our website.
You can adjust your browser settings to refuse or manage cookies. Please note that disabling cookies may affect certain website functions.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
These websites operate independently of MAZ Accounting & Taxation and may have their own privacy policies and information-handling practices.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.
9. Overseas Disclosure of Personal Information
Some third-party software providers and technology platforms we use may store or process information on servers located outside Australia.
Where personal information is likely to be disclosed to overseas recipients, we will take the steps required under applicable Australian privacy laws.
Where practicable, further information about the countries in which overseas recipients are located can be provided upon request.
10. Accessing and Correcting Your Personal Information
You have the right to request access to personal information we hold about you and request corrections if you believe that information is inaccurate, incomplete or out of date, subject to applicable legal requirements.
To request access to or correction of your personal information, please contact us using the details provided below.
We will respond to requests within a reasonable timeframe and in accordance with applicable privacy laws.
11. Privacy Complaints
If you have concerns about how we have collected, used, stored or disclosed your personal information, we encourage you to contact us so we can address your concerns.
Please provide details of your concern so we can investigate and respond.
If you are not satisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Website: https://www.oaic.gov.au
Telephone: 1300 363 992
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality or applicable privacy laws.
Any updates will be published on this page, with the revised date displayed at the top of the policy.
We encourage visitors to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
MAZ Accounting & Taxation
Email: Malikah.Hooda@mazaccounting.com.au
Website: www.mazaccounting.com.au
We welcome enquiries regarding privacy, confidentiality and the handling of personal information.